MarinaMax Appliance Repair (we, us, or our) is committed to protecting the privacy of visitors (you or your) to our website. This Privacy Policy explains our practices regarding the collection, use, and sharing of information that you may provide through your use of our website.

By accessing or using our website, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please do not use our website. We may update this Privacy Policy from time to time, and we encourage you to review it whenever you access our website.

1. Information We Collect

When you contact us via our call request form or by phone, we collect information such as your name, phone number, and email address. This information is necessary to respond to your service requests.

We also automatically collect non-personal browsing data using cookies and web beacons. This information includes your IP address, browser type, referring pages, and the dates and times of your visits. This data helps us improve the user experience on our website.

2. Use of Information

Your personal information is used to respond to your inquiries, schedule and provide appliance repair services, and communicate with you for service-related purposes. We may also use your information to improve our services and website functionality.

3. Information Sharing

We may share your personal information with our trusted partners for operational and service needs. These partners are obligated to protect the confidentiality of your information and use it only for the purposes for which it was disclosed.

We do not sell, lease, or rent your personal information to third parties. However, we may be required to disclose your information by law or when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on our website.

4. User Rights and Obligations

By using our website and services, you allow us and our partners to contact you via phone, email, or text for service-related purposes. You acknowledge that your information may be shared with our trusted partners as necessary.

You waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Maximum compensation for any claims is limited to $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

5. Opt-Out

If you wish to opt out of future communications or data collection, please call us at (310) 742-5248. We will make reasonable efforts to accommodate your request promptly.

6. Security

We take reasonable steps to protect the information you provide to us from unauthorized access and use. However, no internet or email transmission is ever fully secure or error-free. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Children's Policy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a person under the age of 13, we will delete such information from our records.

By continuing to use our website, you agree to the terms of this Privacy Policy. If you have any additional questions or concerns about our privacy practices, please contact us at (310) 742-5248.